Sarah, a single mother on Universal Credit, looking to move in Tottenham
Renter on benefits with a child
Before
Most adverts say 'no DSS, no kids'. Sarah is turned down by 14 agencies before finding one that takes her family. Landlord raises rent £150/mo at the end of the fixed term and she can't afford to challenge it.
After
Adverts may not exclude her on benefit or family grounds. She moves into an open-market flat on day one. Mid-tenancy rent rises are capped to once a year and she can challenge them at the First-tier Tribunal without court fees.
Key changes
- →Discrimination ban removes the upfront filter
- →Periodic tenancy means no automatic 12-month renewal pressure
- →Tribunal route is free and her rent challenge is decided in weeks, not months
~46% of single-parent renters experienced 'no DSS' refusals in 2023 (Shelter)